Privacy Policy
Karen Rice Art | KRC Studios Limited
Last updated: 28 October 2026
1. Who We Are
Karen Rice Art is operated by KRC Studios Limited, a company registered in England and Wales under company number 14591084.
Our registered office is Belmont Suite, Paragon Business Park, Chorley New Road, Horwich, Bolton, BL6 6HG, United Kingdom.
Our website is www.karenriceart.com.
We are committed to protecting your privacy and handling your personal information responsibly and in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
If you have any questions about this Privacy Policy or how we use your information, please contact us at hello@karenriceart.com.
2. Information We Collect
We may collect personal information when you visit our website, subscribe to our mailing list, download free resources, become a Patreon member, enquire about retreats, purchase products or contact us.
This information may include your name, email address, information you provide when contacting us, membership and subscription details, purchase or booking information, and your communication preferences.
We may also collect certain technical information when you use our website, including your IP address, browser type, device information, website interactions and cookie preferences.
Some information may be received from third-party services, including Patreon, Wix, Kit and our booking or payment partners, depending on how you interact with us.
We only collect and use information that is reasonably necessary for the purposes explained in this policy.
3. How We Use Your Information
We use personal information to provide and improve our services, respond to enquiries, deliver educational resources, administer membership-related activities, process purchases and bookings, and communicate with our audience.
Where permitted by law, we may also use information to send newsletters, watercolour tutorials, updates about new content, retreats, products and special offers.
We may use website activity and advertising information to understand how people discover and interact with Karen Rice Art, improve our website and evaluate the effectiveness of our marketing.
We also process certain information to maintain the security of our services and comply with legal, accounting and regulatory obligations.
4. Our Legal Basis for Processing Information
We process personal information under one or more lawful bases, depending on the purpose.
Contract: When processing is necessary to provide a product, service, membership-related support or booking that you have requested.
Consent: When you have given permission to receive marketing communications or for us to use non-essential cookies and tracking technologies where consent is required.
Legitimate interests: When processing is necessary for the reasonable operation and improvement of our business, including responding to enquiries, protecting our services, understanding customer needs and managing advertising, provided these interests are not overridden by your rights and freedoms.
Legal obligation: When we are required to retain or process information to comply with applicable laws, including tax and accounting requirements.
Where we rely on legitimate interests, we consider the necessity and potential impact of the processing on individuals.
5. Patreon Memberships
Karen Rice Art offers paid educational content and membership benefits through Patreon.
When you join our Patreon community, Patreon may provide us with membership information, including your name, email address, subscription status and relevant transaction details.
We use this information to understand membership activity, administer membership-related services, provide support and improve the experience we offer to our members.
Patreon independently processes information in accordance with its own Privacy Policy. We encourage you to review Patreon's privacy information to understand how it manages your account and payments.
We do not sell our members' personal information.
6. Email Newsletters and Marketing
We use Kit to manage our email subscribers and send newsletters, educational resources, updates and promotional communications where legally permitted.
When you subscribe to our mailing list or request a free resource, we may collect your email address and other information you voluntarily provide.
We use this information to deliver requested resources and, where permitted, send additional watercolour painting advice, tutorials, news and relevant offers.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link at the bottom of our messages.
You may also contact hello@karenriceart.com to request removal from our marketing communications.
Unsubscribing will not prevent us from sending essential service-related messages where necessary.
7. Advertising and Social Media
We use platforms including Facebook and Instagram, operated by Meta, to promote Karen Rice Art, our educational resources and Patreon memberships.
Where legally permitted, we may use advertising and website interaction information to measure the effectiveness of our campaigns, understand how visitors discover our content and improve our advertising.
We may use tools such as the Meta Pixel and permitted server-side integrations to measure website interactions and membership conversions.
We may also use customer-matching services to help prevent existing paying members from receiving advertisements promoting subscriptions they already hold.
This may involve securely sharing relevant contact identifiers, such as email addresses, with Meta for matching purposes.
Before introducing customer-list matching using existing membership information, we will establish an appropriate lawful basis, assess the privacy implications, provide affected individuals with the required information and respect applicable objections.
We do not sell personal information to advertisers.
You can contact hello@karenriceart.com if you wish to object to the use of your personal information for direct marketing purposes.
8. Cookies and Website Tracking
Our website uses cookies and similar technologies to provide essential functionality, remember preferences and, where permitted, understand website performance and support advertising.
Some cookies are necessary for our website to operate correctly. Other cookies, including certain analytics and advertising cookies, require your consent before they can be activated.
Where consent is required, we will provide appropriate cookie controls so that you can accept, reject or manage non-essential cookies.
You can also control certain cookies through your browser settings.
Disabling some optional cookies may affect particular website features, but should not prevent access to essential website functionality.
9. Third-Party Services
We use trusted third-party services to operate and improve Karen Rice Art.
These include Wix for our website, Patreon for membership services, Kit for email communications, Meta for advertising, Zapier for permitted integrations and automation, and ManyChat for social media messaging.
We also use third-party providers where relevant for retreat bookings, purchases and payment processing.
These providers may process personal information as part of delivering their services. Some operate as service providers on our behalf, while others may act as independent data controllers under their own privacy policies.
We share information only where necessary for legitimate business purposes, service delivery, legal compliance or other permitted processing.
10. International Data Transfers
Some of the services we use operate internationally and may process or store personal information outside the United Kingdom, including in the United States.
Where international transfers are subject to UK data protection restrictions, we seek to ensure that appropriate legal protections are in place.
These may include applicable UK adequacy regulations or recognised contractual safeguards, such as the UK International Data Transfer Agreement or the UK Addendum to standard contractual clauses, depending on the provider and the circumstances.
For further information about international transfers involving your personal data, please contact hello@karenriceart.com.
11. How Long We Keep Your Information
We retain personal information only for as long as necessary for the purposes for which it was collected, subject to applicable legal requirements.
General enquiries and correspondence are normally retained for up to 12 months after the last meaningful communication, unless a longer period is necessary to resolve an ongoing matter.
Email subscriber information is retained while you remain subscribed or until it is no longer required. If you unsubscribe or object to marketing, we may retain limited information on a suppression list to ensure your preferences continue to be respected.
Membership administration information is generally retained while your membership is active and for up to 24 months after it ends, unless a longer period is needed for legal, financial or dispute-resolution purposes.
Company accounting and relevant financial transaction records are generally retained for six years from the end of the financial year to which they relate, or longer where required by law.
Website analytics and advertising information are retained according to the relevant purpose, our configured retention settings and the applicable provider's retention arrangements.
Where information is no longer needed, we take reasonable steps to securely delete or anonymise it.
12. How We Protect Your Information
We take reasonable technical and organisational measures to protect personal information against unauthorised access, accidental loss, misuse or disclosure.
These include using reputable service providers, restricting access to personal information where appropriate and maintaining suitable account security measures.
Although we work to protect your information, no method of electronic storage or transmission can be guaranteed to be completely secure.
13. Your Data Protection Rights
Under applicable data protection law, you may have the right to request access to personal information we hold about you, correct inaccurate information, request deletion, restrict certain processing, object to processing or request the transfer of eligible information.
Where processing is based on consent, you may withdraw that consent at any time.
You have the right to object at any time to the use of your personal information for direct marketing purposes.
If you wish to exercise any of these rights, please contact hello@karenriceart.com.
We will respond to requests in accordance with applicable data protection law.
You also have the right to raise a complaint with the Information Commissioner's Office (ICO), the UK's independent data protection regulator.
Further information is available at www.ico.org.uk.
14. Children's Privacy
Our website and educational services are primarily intended for adults and people interested in learning watercolour painting.
We do not knowingly collect personal information directly from children for marketing purposes.
If you believe a child has provided personal information to us inappropriately, please contact hello@karenriceart.com so we can review the matter.
15. Links to Other Websites
Our website may contain links to external websites, including Patreon, YouTube, social media platforms, art supply retailers and retreat booking providers.
We are not responsible for the privacy practices of independent third-party websites.
We recommend reviewing their respective privacy policies before providing personal information.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or how we handle personal information.
When changes are made, we will update the date shown at the beginning of this policy.
Where significant changes affect how we use personal information, we will provide additional notice where required by law.
17. Contact Us
If you have any questions, concerns or requests relating to this Privacy Policy or your personal information, please contact:
Karen Rice Art
KRC Studios Limited
Email: hello@karenriceart.com
Website: www.karenriceart.com
Registered office: Belmont Suite, Paragon Business Park, Chorley New Road, Horwich, Bolton, BL6 6HG, United Kingdom.